All rental purchases last for the duration of 1 week. Any additional weeks will be charged at a 15% discount. Late items will be considered rentals for an additional week and charged accordingly.
Care of Items, Damaged and Broken Items Policy
Please treat our items with the respect and care that they deserve and return all items in the same condition as when they were rented. We also ask that they be wrapped in a similar manor to protect any breakage during transportation.
Any damaged or broken pieces will be charged a replacement fee. The replacement fee will vary once the cost of materials, time required to replicate, and replace or repair the damaged item is determined by us. If an item is damaged or broken, we ask that all broken pieces be brought back and returned.
We understand that sometimes people change their minds or projects get cancelled. Please know that if an order is cancelled after it has been pulled and prepared for pick up or delivery a restocking fee of 20% of the total cost will be charged to the card on file. This does not include items that have been placed on hold as per request.
Deliver and Pick-Up Policy
Free delivery and pick up can be arranged for customers shooting at Album Studios located at 92 Geary Ave, Toronto. Please contact us for rates if you would like any rentals delivered and/or picked up in the Toronto area. Delivery and pick up hours will be arranged upon request.